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CSEET Business Communication Classes
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CSEET Paper 1 - Business Communication
Business Communication is the first paper of ICSI's restructured CSEET, effective from the June 2026 session. It is a 100-mark descriptive paper of 3 hours - a significant change from the old remote-proctored MCQ format, because you now have to write.
Essentials of good communication
- The communication process, barriers to communication, and how they play out inside a company
- Verbal and non-verbal communication; listening skills; interpersonal and group communication
- Communication ethics and the Company Secretary's role as a communicator between the board and stakeholders
English grammar and usage
- Parts of speech, tenses, articles, prepositions and subject-verb agreement
- Common errors, sentence correction and vocabulary - synonyms, antonyms, one-word substitution, idioms and phrases
- Comprehension passages and precis writing under time pressure
Business correspondence
- Business letters - enquiry, order, complaint, adjustment and collection
- Inter-departmental memos, office circulars, notices and e-mail etiquette
- Report writing, meeting agenda and minutes - the documents a CS drafts every week in practice
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